FAQ's

Here, you'll find answers to some of the most common questions about our hand-poured beverages.

1. What makes Shantelli's beverages unique?

Our beverages are handcrafted with the finest ingredients and a touch of love, ensuring each drink is uniquely delicious and memorable. Inspired by family and fueled by passion, we bring a personal touch to every sip.

2. Where can I purchase Shantelli's beverages?

You can purchase our beverages directly from our website www.shantellis.com. We also partner with select event organizers. Check our website for the latest list of locations and events.

3. Do you offer customized drinks for events?

Absolutely! We specialize in creating custom drinks tailored to your event’s theme and preferences. Contact us at events@shantellis.com to discuss your requirements and let us help make your event unforgettable.

4. What are the ingredients used in your beverages?

We use only high-quality, ingredients in our drinks. Each recipe is crafted with care to ensure the perfect balance of flavors.

5. Are your drinks gluten-free and vegan-friendly?

Yes, many of our beverages are gluten-free and vegan-friendly. Please check the specific product descriptions for more information, or contact us if you have any dietary concerns.

6. How should I store Shantelli's beverages?

Our beverages should be stored in a cool, dry place away from direct sunlight. Once opened, we recommend refrigerating them and consuming within a few days for optimal freshness.

7. What is your return policy?

We stand by the quality of our products. If you are not completely satisfied with your purchase, please contact us within 5 days of receiving your order. We will do our best to resolve any issues.

8. Can I visit your production facility?

At this time, our production facility is not open to the public. However, we occasionally host special events and tastings. Sign up for our newsletter or follow us on social media for updates on upcoming events.

9. How can I contact Shantelli's for further questions?

You can reach out to us via email at info@shantellis.com or call us at (555) 123-4567. We're here to help and answer any questions you may have.

Thank you for choosing Shantelli's! Cheers to great drinks and unforgettable moments!